Here’s a sample workflow to demonstrate the use of the Orchestration app to automate posting a message into a dedicated Slack channel for High priority incidents.

  1. Create the Event when an Incident is raised.

  2. Followed by the condition to ensure the incident is a high priority one.

  3. You can then pull in the App Node which will have the following configurations:

App Name: Slack - Orch

App Action: Post a Message

Notes when Configuring Inputs: 

  • Channel is an ID of (public channel | private channel | direct message | IM channel).

                        Can be found here.

  • Text is the body of the message. 

Note: Refer to the URL to learn how to format these messages: 

  1. Finally, to validate the notification successfully posted in the channel, the condition node is added to check if the status code is 200.