It is not possible to display certain fields based on the group in which the ticket is assigned to. However, please reach out to our support team at firstname.lastname@example.org if you need further information regarding portal customization for the same.
According to the group selected by the Requester, could we show a specific set of fields on the ticket form?
Modified on: Wed, 18 Sep, 2019 at 1:47 AM
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