When a ticket is raised through feedback widget we would be able to configure a workflow automator to check for the Source is Feedback Widget and then trigger an email to an agent in the system.
Can an email notification be sent to another email address when feedback is received via feedback widget?
Modified on: Wed, 18 Sep, 2019 at 12:54 AM
Did you find it helpful?
Can you please tell us how we can improve this article?