With SSO, you can use one set of credentials to access multiple services without having to remember multiple login credentials for different services. 

As an Org Admin of your account, you can configure SSO by navigating to Admin > Account Settings > Service Desk Security. From there, select the relevant Identity Provider for setting up SSO for Freshworks like. ADFS, OneLogin, Okta, or Azure AD.

Please choose the relevant IDP for setting up SSO.

• Configure SSO with SAML 2.0
• Configure SAML 2.0 for Freshworks using Okta
• Configure SAML 2.0 for Freshworks using Azure AD
• Configure SAML 2.0 for Freshworks using ADFS
• Configure SAML 2.0 for Freshworks using OneLogin  
• Configure SSO with OpenID Connect
• Configure SSO with OAuth 2.0
• Configure SSO with JWT