With SSO, you can use one set of credentials to access multiple services without having to remember multiple login credentials for different services.
As an Org Admin of your account, you can configure SSO by navigating to Admin > Account Settings > Service Desk Security. From there, select the relevant Identity Provider for setting up SSO for Freshworks like. ADFS, OneLogin, Okta, or Azure AD.
Please choose the relevant IDP for setting up SSO.