How to use guides (Microsoft Teams)

How to guides for agents and employees can use the Servicebot on Microsoft Teams

Resolve issues and fulfill requests within Microsoft Teams

ServiceBot (with virtual agent) allows agents and requesters to create tickets from Microsoft Teams and also get notified of all ticket updates. On ask...

Tue, 27 Dec, 2022 at 9:27 PM

Create tickets from messages within Microsoft Teams

Your employees spend the majority of their time collaborating on MS Teams with their co-workers to get work done.Your employees often reach out to your IT T...

Tue, 27 Dec, 2022 at 10:06 PM