Skip to main content
Support Home
Products
Freshservice
Streamline your IT service and manage internal requests from your employees.
Freshdesk
Empower your support team to work together and resolve customer issues faster.
Freshchat
Engage with website visitors and product users for sales and customer success.
Freshcaller
Setup a cloud-based call center across 40 countries within minutes.
Freshsales
Align your sales and marketing teams to create better experiences with an all-in-one CRM.
Freshteam
Recruit and onboard top talent. Manage all employee data and time off in one place.
Freshworks Neo
Customize, extend, and unify experiences for your business.
Freshsurvey
Collect customer feedback for free without compromising on the essentials.
Resources
Community
Freshworks product how-tos, peer support and thought leadership
Video Library
Here's a collection of all our videos categorized under different playlists.
Agent Training
Need to train your new agents on Freshdesk? Enroll them in the Academy
Freshservice for MSPs
Login
Login
Support home
›
Resources
Community
›
Video Library
›
Agent Training
›
Products
Freshservice
›
Freshdesk
›
Freshchat
›
Freshcaller
›
Freshsales
›
Freshteam
›
Freshworks Neo
›
Freshsurvey
›
Freshservice for MSP
›
Solution home
Project & Workload Management
New Gen Project Management
Project & Project task creation through Workflow Automator
Fri, 29 Sep, 2023 at 3:41 PM
Associate tickets, problem, change, and asset with the project and project tasks
Fri, 10 Dec, 2021 at 9:57 PM
Asset association with project and project tasks
Wed, 3 Mar, 2021 at 11:28 AM
Project Management - Roles and privileges
Tue, 3 Oct, 2023 at 3:30 PM
How to create and manage test cases, test runs and test plans
Tue, 3 Nov, 2020 at 3:07 PM
< Previous
1
2
3
4
5
6
7
8
Next >