This article introduces you to the Freshservice Support SDK, which helps in the integration of the Freshservice support features within your in-house iOS and Android mobile applications.


The Freshservice Support SDK provides on-the-go access to some key support features of the Freshservice IT Service Management (ITSM) platform. Users (employees or requesters in your organization) can access specific support-related features from your in-house iOS/Android mobile applications, such as raising issues, viewing open tickets, and requesting services.


For information on the FSSupportSDK integration, see How to integrate Freshservice Support SDK on iOS and How to integrate Freshservice Support SDK on Android support articles.