Summary
Track changes made to on-call schedules, on-call shifts and escalation paths via audit logs. This makes it possible to figure out who has made changes to your on-call management module and bring in more transparency and accountability amongst your team members.
Accessing audit logs
To access Audit log, click on the Settings icon from the left sidebar and click on Audit Log under Account Settings.
Once you log in, you will see the logs of everything in relation to Accounts, Plans & billing, Agents, Requesters/Contacts, Agent Groups, On-call schedules and more
To filter out logs related to on-call schedules only, click on the funnel icon in the top right corner & choose 'What changed' as 'On-call Schedules'. You can also filter out logs further on the basis of name of on-call schedule, workspace, date range and performed by (user)
You can click on “view more” to see more details about the actions part of the log
