Freshservice Probe Logs required for (Windows / Mac / Linux & Virtual Machines) & SCCM Integration
Log files located at: C:\Program Files (x86)\Freshworks\FreshServiceProbe\logs
Configuration file located at: C:\Program Files(x86)\Freshworks\FreshServiceProbe\conf
Probe Database from: C:\Program Files (x86)\Freshworks\FreshServiceProbe_x.xx\db
Devices File from: C:\Program Files (x86)\Freshworks\FreshServiceProbe\scan\devices.csv
You can attach these files directly to your response to the email or the ticket. If the log files are too large to send as attachments, you may upload them to a cloud-based file-sharing service such as Google Drive or Dropbox and share the link with us.