You can automate actions on your SaaS applications without agent intervention by creating workflows using orchestration apps. Automating helps you trigger the actions you select to impact the applications instantly.
Use case - Automating SaaS Actions for Zoom
Navigate to Admin > Workflow Automator. Create a new Automator for Tickets.
Create the Event to trigger the workflow when a Service Request is Raised.
To notify about Low Usage:
Create a Condition that triggers an action for SaaS Action service requests that are raised to Notify users about low usage.
Now create an action to trigger an email about low usage to the requester.
- To upgrade to Plans:
Create a Condition that triggers an action for SaaS Action service requests that are raised to upgrade Zoom to Pro plan.
Create an App Action node using the Zoom orchestration app to update the user’s plan.