What are the different field types that can be included while creating a service item in Freshservice?

In Freshservice, several types of fields can be added to a service item to capture relevant information. These include:

1. Single line Text: This field allows for including a single-line or multi-line text.
2. Paragraph Text: This field allows for including a longer text or paragraph.
3. Checkbox: This field allows for boolean (true/false) values to be selected.
4. Number: This field is for numeric data entry.
5. Dropdown: This field presents a set of predefined options.
6. Multi dropdown: This field presents a set of predefined multiple options.
7. Date: This field is used to capture a date.
8. Dependent field: This field changes its values based on a parent field value.
9. Decimal: This field is used for the input of decimal values.
10. URL: This field is for including website URLs.
11. Content: This field allows for including a snippet of information.
    
    
    

These field types help you collect and organize the relevant information needed to provide the service and can be customized to fit your specific business needs.