Can I use my own mail servers to send and receive emails in Freshservice?
Modified on: Tue, 4 Aug, 2020 at 2:06 AM
- The emails from Freshservice were earlier sent through SendGrid, our former email service provider. However now, we have migrated to our own SMTP servers.
- If you would like to use your own mail servers instead of our SMTP servers to send and receive emails, you can use the custom mail server option available.
- You could set this up by adding the IMAP and SMTP details of your mail server, to your freshservice Account, under Admin-->Support Channels-->Emails-->Edit(corresponding to your email address)-->Use your own mail server.
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