It would be great if Freshservice allowed for department hierarchies. For example, we have an Administration department. Within that we have Communications, Legal, etc... These sub departments are all large and we'd like to be able to track tickets at that level too.
Andrew Brooks
It would be great if Freshservice allowed for department hierarchies. For example, we have an Administration department. Within that we have Communications, Legal, etc... These sub departments are all large and we'd like to be able to track tickets at that level too.
3 people like this idea