Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report
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Hi,
As of today, Ticket Closure Rules are a company wide setting.
As we have multiple teams using Freshservice within the company, that would be super useful to have this customizable per Agent or Agent Group.
Thanks
Baptiste
Baptiste
Hi,
As of today, Ticket Closure Rules are a company wide setting.
As we have multiple teams using Freshservice within the company, that would be super useful to have this customizable per Agent or Agent Group.
Thanks
Baptiste
1 person likes this idea