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How can I report on when Solutions articles need to be reviewed?

I'm entering review dates for solution articles but I can't see any easy way to report on these so that I know which ones need reviewing each week.  Is there an easy way for me to do this?

1 Comment

Hi Heather,

We currently do not have a native way to report on the Solutions module and its properties although I can inform you that we have had this ask before and it’s been raised as a Feature Enhancement. 

However, I would like to suggest a workaround for your current requirement. You can fetch this detail by using our API - “View All Solution Articles” and following is the cURL command you need to proceed with:

curl -u -H "Content-Type: application/json" -X GET

To get the folder ID, please go to solutions folder from the Solutions Tab, and check the URL:



Pranav B

Team Freshservice.

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