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Combine reports

is there a way to combine reports so I can have the Y axis total tickets and the x axis priority and have a line added to show the SLA for each priority

Hi Hugh,


As already discussed on the support ticket raised, both Analytics and Custom Reports do allow you to create a graph of total tickets grouped by priority. SLAs are predefined hence we would suggest, showing ticket ‘Due by’ as a column in your report’s tabular data section for insight.


Best Regards,

Team Freshservice

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