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Freshdesk Features missing in Freshservice

You have some many nice and useful features in Freshdesk which can really help customers in Freshservice as well like:

- Enhanced Bot

- Forums

- Field Service Management

- Omniroute

- Proactive outreach

Do you have any plans to shift such features to Freshservice?

3 people like this idea

Forums is definitely a feature I would like to see 

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