Notes in Incident - service request : Freshservice

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Notes in Incident - service request

started a topic almost 2 years ago

Does anyone know of a way to put the notes in the most recent order?

Currently it shows the oldest, therefore you have to scroll all the way to the bottom to find the first note

Best Answer

Jonathan Allison said almost 2 years ago

Hi Laura

There's an app called "Ticket Conversations Customizations" that lets you configure this:

Good luck :-)

2 Comments

said almost 2 years ago

Answer

Hi Laura

There's an app called "Ticket Conversations Customizations" that lets you configure this:

Good luck :-)

said almost 2 years ago

Hi Laura,

Hope, Jonathan’s suggestion helped you to achieve this. Let us know if you need any further help.