Enable Syncing and Matching of JumpCloud Computer Accounts to Freshservice Computer Assets
nvergin@akitabox.com
started a topic
4 months ago
We have already integrated Freshservice with JumpCloud in order to allow SSO for our Agents & Requestors. Through custom attribute mappings, we're able to push across relevant user info such as location and department. It would be awesome to be able to do a similar thing with JumpCloud computer accounts and match them up to Freshservice Assets based upon the serial number and/or hostname.
In theory, you could reference the bound user of an asset from within JumpCloud to assign the primary user of the asset in Freshservice and populate location, department, etc.
nvergin@akitabox.com
We have already integrated Freshservice with JumpCloud in order to allow SSO for our Agents & Requestors. Through custom attribute mappings, we're able to push across relevant user info such as location and department. It would be awesome to be able to do a similar thing with JumpCloud computer accounts and match them up to Freshservice Assets based upon the serial number and/or hostname.
In theory, you could reference the bound user of an asset from within JumpCloud to assign the primary user of the asset in Freshservice and populate location, department, etc.