Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report

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Enable Syncing and Matching of JumpCloud Computer Accounts to Freshservice Computer Assets

We have already integrated Freshservice with JumpCloud in order to allow SSO for our Agents & Requestors.  Through custom attribute mappings, we're able to push across relevant user info such as location and department.   It would be awesome to be able to do a similar thing with JumpCloud computer accounts and match them up to Freshservice Assets based upon the serial number and/or hostname.

In theory, you could reference the bound user of an asset from within JumpCloud to assign the primary user of the asset in Freshservice and populate location, department, etc.

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