The Table View is getting there, glad to see new available column fields and the resizing is nice, now if we could just sort by clicking the desired column! Maybe something in the works?...
Nice release. FreshRelease is an interesting tool for our Agile shop. Looks and feels alot like ADO/TFS but a bit more clunky. Some click and drag kinks need to be worked out to make moving user stories to sprints and epics more easy. Is there documentation on how to import test cases. Not quite getting the result I wanted with each step being a separate item.
For Ticket Closure rules, I don't see it but is there some way to have them apply only to certain Companies (Clients)? If not is this planned? We have some clients that are hourly and logging ticket time is mandatory for our techs (but so often gets forgotten) and then we have other clients that are "all you can eat" and we're not required to report time spent. Our ayce clients are our biggest and busiest ones to enabling this across the board would be very disruptive to most of our techs, so we'd love to be able to apply this to only specific customers.
Now that we have this, it would also be really nice if adding time to a ticket wasn't this after thought that took multiple clicks to get to and hidden on the side at the bottom. Being able to add time right from ticket list would be amazing and a small widget/box above requester info would be helpful as well. Maybe for sometime in 2022? or if you rush it 2022? I kid, but not really...
It would be really nice if we could sort each column by clicking on the column name - the mouse is already a click so it feels like it should be there