FreshService Notification Delayed/Not working : Freshservice

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FreshService Notification Delayed/Not working

Siya

started a topic 11 months ago

I am in South Africa and I am not sure if I am the only one experiencing a delay with Fresh service email notifications, all notification features, from "forgot password", 'Ticket created', .....

Vaishali Pillai

said 11 months ago

Hi Siya,

This usually shouldn't happen. I will have this topic converted to a ticket and will have our support agent to help you with this.

Thanks for using Freshservice!

Sanofar Allahpichai

said 10 months ago

Hi Siya,

We see that our support team reached out to you regarding this and was able to get the issue resolved by white-listing your domain. If you have any further queries, let us know.

Thanks,

Sanofar