FreshService Notification Delayed/Not working : freshservice

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FreshService Notification Delayed/Not working

Siya

started a topic 5 months ago

I am in South Africa and I am not sure if I am the only one experiencing a delay with Fresh service email notifications, all notification features, from "forgot password", 'Ticket created', .....

Vaishali Pillai

said 5 months ago

Hi Siya,

This usually shouldn't happen. I will have this topic converted to a ticket and will have our support agent to help you with this.

Thanks for using Freshservice!

Sanofar Jahaan

said 4 months ago

Hi Siya,

We see that our support team reached out to you regarding this and was able to get the issue resolved by white-listing your domain. If you have any further queries, let us know.

Thanks,

Sanofar