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Errors Installing SDK


I am trying to create a "staging" instance of my company's freshdesk portal by creating a freshdesk app from scratch, then plugging in all of our html pages. I was using the article below and got to the SDK installation step, everything was running fine in the command line until the very end which resulted in some errors (see attached). I want to try uninstalling and reinstalling both node.js and the SDK, but I'm not sure if rerunning "npm install -g

" is a good idea without deleting everything that was partially installed first. Please advise if this is okay to do or if not, where I can locate all of the files that were installed so I can delete them and redo this process. Or if you see the problem based on the logs I attached, let me know what I can do to fix the issue. Thank you for your time.

Kind regards,

Harley Gomez


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1 Comment

Hey Harley, Are you still facing this issue?

On a side note,

We have recently launched forum for Freshworks developer community ( We encourage all the developers to discuss queries, ambiguities, know-hows, and points of interest with fellow app developers and Freshworks’ engineers on the forum.  We will involve the stakeholders directly on the forum topic to help you get your answers quicker.

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