How to load data from a customer already registered in a new ticket using an api : Freshservice

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How to load data from a customer already registered in a new ticket using an api

Andrea Lopez

started a topic over 1 year ago

Hi.

I would like to know if it is possible to create integration where I can load the data of a customer already registered in the new ticket section just by inserting a field by connecting an api to another external application

Saifali Shaik

said over 1 year ago

Hello Andrea,

Let me know if I understood correct.

You want to build a integration with Freshdesk (as an App) that will load the details of the same customer inside the app from external API ?