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Custom reports for service request items

It would be super nice if you could build a report for a specific service request.

Since it would be nearly impossible to create a dynamic report with custom fields from many service request items, I propose the ability to build the report based on the service item

  1. Choose service item
  2. Choose system fields from service item
  3. Choose custom fields from service item.

Yes, this report would only work for the specific service item (and that's the point).

In SalesForce, you can have thousands of very specific, very custom reports.
It's not necessary for all reports to be so dynamic that it limits functionality.

Give us the option to choose if we want broad scope reports, or very precise reports.

1 person likes this idea
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