Ability for approvers and users on a ticket cc to see attachments
Jerry Lee
started a topic
about 2 years ago
I'd like the ability for service request approvers to be able to see ticket attachments as part of their approval workflow. Similarly, users who have been added as a cc on a ticket should be able to view the attachments.
9 people like this idea
1 Comment
George Welsted
said
about 2 years ago
this has been requested before.. its SUPER annoying I'm really hoping they fix it
Jerry Lee
I'd like the ability for service request approvers to be able to see ticket attachments as part of their approval workflow. Similarly, users who have been added as a cc on a ticket should be able to view the attachments.
9 people like this idea