Approval Summary capitalization uses title case, ignores capitalization in string : freshservice

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Approval Summary capitalization uses title case, ignores capitalization in string

Brandon Fish

started a topic 3 months ago

The title of an approval screen doesn't respect the capitalization of the original string. It makes words with acronyms in all-caps look incorrect.

For example, we allow users to request access to Google Ad Manager (DFP). The "DFP" in the approval title looks incorrect.

Summary screen it's correct:

Approval detail screen incorrect:

Vaishali Pillai

said about 1 month ago

Hi Brandon,

Thank you for bringing this to our attention.

It looks like there is a flaw in the system in respecting the capitalisation of the original string. We have notified our engineers about this and are working towards a fix. I will keep this thread updated about the progress.

Thank you for using Freshservice!