The title of an approval screen doesn't respect the capitalization of the original string. It makes words with acronyms in all-caps look incorrect.
For example, we allow users to request access to Google Ad Manager (DFP). The "DFP" in the approval title looks incorrect.
Summary screen it's correct:
Approval detail screen incorrect:
Thank you for bringing this to our attention.
It looks like there is a flaw in the system in respecting the capitalisation of the original string. We have notified our engineers about this and are working towards a fix. I will keep this thread updated about the progress.
Thank you for using Freshservice!