Workflow Automator Emails Should Attach to Their Tickets
Sean Snyder
started a topic
over 1 year ago
We have workflow automators that send emails to our requesters with specific instructions; however, we do not see these in the associated request nor incident tickets. I can't imagine that this is a significant lift to attach these. Please let me know if you have any questions.
Sean Snyder
We have workflow automators that send emails to our requesters with specific instructions; however, we do not see these in the associated request nor incident tickets. I can't imagine that this is a significant lift to attach these. Please let me know if you have any questions.
4 people like this idea