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Ticket Last Updated Field

It seems like the information is tracked somewhere for Workflow Automations to function.  As well when a ticket is updated I can see a timestamp in the reply section.

However, there are no fields that I can find to display or filter by when a ticket was recently updated.

For example, I would like to see the tickets that were worked on today for a specific employee.  I cannot find a way to filter the ticket view to see this info nor can I find a way to create a report using the most recent update time/date as a condition for the report.

Would it be possible to add visibility of this field and grant access to it in the ticket filter and reports sections?


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