Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report
+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692
forums
we want to set the default setting for notes to public, instead of private
Johannes,
There is an app you can add to do that. It is called: Toggle Note Visibility To Public
Go to Admin - Apps - Get More Apps and search for it
very nice, thanks
Dohmen, Johannes
we want to set the default setting for notes to public, instead of private