Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

Start a new topic

New Dashboard

 I want a few things added, one new widget and one improvement.

  • Recent activity widget.  I need this to see what my team is doing in real time.  Clicking on the link at the top is counter-intuitive to glancing at a dashboard for updates to what is happening.
  • Expand the My Task widget to include the name of the task, like the old dashboard.

Thanks, I think lots of people will agree.

4 people like this idea

Hi all,

Just looking for solutions to set the recent activity as the main widget on the dashboard screen. 

We don't do much with KPI's where the current widgets are meant for. However, I do appreciate if I can review all actions by the recent activity screen (like it was before) 

Can this be implemented ? 

Hi Erik and Robin,

Great feedback. I will take this into consideration for our future roadmap and I shall update once we prioritise this request.

Thank you.



Product @ Freshservice

Any news? 
This would be very helpful. 

I would appreciate a recent activity widget as well. It was a prominent feature of the home page prior to the GUI update and was useful.

Login or Signup to post a comment