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Distinct Permission for Scheduling Tickets

The ability to schedule tickets was earlier only available to admins who possess the "Play God with Super Admin controls" permission. We're now introducing a distinct permission for scheduling tickets, which would enable this ability to be granted in isolation.

7 people like this idea

We love this new feature! Thanks!

1 person likes this

This feature is now available.

Thanks, very useful

Hi there, how do I change those settings? 

Hey Maximilian,

You'll have to create a custom role, and grant/revoke the permission in it. Please contact our support team, they'll be able to guide you through the process.

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