[FREE WEBINAR] 3 Ways ESM in Freshservice helps in Returning to Work | 10 AM PST | 11 AM AEST | 11 AM CEST - 10th Sept SAVE YOUR SEAT

Start a new topic

Service Request Improvements

Need to be able to link a SR to an INC. If no, why not? 
Need to be able  to link a SR to a Problem. Is no, why not?
Need to be able to link a SR to a Project. If no, why not?

Need a way in the GUI (MSP mode) to create a new SR. All I can do right now is create a new INC that I have to later change to a SR. Seems like a waste of clicks if I know up front that I need to generate a SR. 


1 person likes this idea
Login or Signup to post a comment