Freshworks named a Strong Performer in the Forrester Wave™: Enterprise Service Management, Q4 2021 Access Report

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Service Request Improvements

Need to be able to link a SR to an INC. If no, why not? 
Need to be able  to link a SR to a Problem. Is no, why not?
Need to be able to link a SR to a Project. If no, why not?

Need a way in the GUI (MSP mode) to create a new SR. All I can do right now is create a new INC that I have to later change to a SR. Seems like a waste of clicks if I know up front that I need to generate a SR. 

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