[FREE WEBINAR] 3 Ways ESM in Freshservice helps in Returning to Work | 10 AM PST | 11 AM AEST | 11 AM CEST - 10th Sept SAVE YOUR SEAT

Start a new topic

Requester groups into "group by" reports

Hi everybody,


do you think that it should be possible adding "Requester groups" as a field into reports ?

Actually "Group" field exists, but it is referred to "Agents Group" and I can made a "group by" only with agent group.


Thanks for your reply

Dario

Login or Signup to post a comment