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Hi everybody,
do you think that it should be possible adding "Requester groups" as a field into reports ?
Actually "Group" field exists, but it is referred to "Agents Group" and I can made a "group by" only with agent group.
Thanks for your reply
Dario
Dario Vernelli
Hi everybody,
do you think that it should be possible adding "Requester groups" as a field into reports ?
Actually "Group" field exists, but it is referred to "Agents Group" and I can made a "group by" only with agent group.
Thanks for your reply
Dario