Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report

Start a new topic

Send Canned Responses using Scenario Automations

It would be great if Scenario Automation could send a canned response email.

Currently, you need to manually create the email PER Scenario Automation, whereas would be great to link / use an already created Canned Response within a Scenario Automation.

2 people like this idea
Login or Signup to post a comment