Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

Release Notes - 04 April 2019


Probe 3.8.0

  • SCCM Integration: Introducing support for authenticating the SCCM integration using Windows credentials instead of using SQL credentials.
  • Active Directory Sync: Support for setting up custom schedules to sync users from AD to Freshservice. More info here.

Bug Fixes:

  • Discovery Probe: The Probe did  not work for OS that had specific culture values and language codes. This is now fixed.
  • Freshworks Login: When users switched to their Freshservice account using the Freshworks Switcher in the Omnibar they were directed to the default URL instead of the CNAME. This is now fixed.

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