Auto-refresh not working : freshservice

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Aimie Westphal

started a topic about 1 year ago

Yesterday and today my auto-refresh isn't working when I'm in a ticket list view - I have to manually refresh the page to see any changes. I use Firefox as my browser and I stay in a view for all open status tickets sorted for last modified on top. Usually I get the bubble that says "1 Update" or "1 New Ticket" etc. I am still getting desktop notices that new tickets are created. Is anyone else experiencing this?

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Naufil Mirsinge

said about 1 year ago

same problem since last week

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Aimie Westphal

said about 1 year ago

I think this is working for me again as of a few minutes ago! Will keep an eye on it and report back if it goes out again.

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Saif Ali Ali Shaik

said about 1 month ago

On a side note,

We have recently launched forum for Freshworks developer community (https://community.developers.freshworks.com). We encourage all the developers to discuss queries, ambiguities, know-hows, and points of interest with fellow app developers and Freshworks’ engineers on the forum. We will involve the stakeholders directly on the forum topic to help you get your answers quicker.