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SaaS Asset Tracking

So I just learned there is no asset tracking for SaaS-based applications. 


How are users currently tracking SaaS applications? Is there any workaround currently?



Thanks,

BH


1 person likes this idea

Hi Bryan, 


We're considering the idea of tracking SaaS-based applications under Assets. This could be done in two approaches: 


1. Allowing the admin to manually add a SaaS application and later associating members who have access to the application.

2. Look for a way to scan and fetch details of the all the SaaS applications used in an organization. (Similar to Discovery tools)


Even though we're picking our brains for ideas, we couldn't give you an exact timeline by when it will be available in the product. If we decide to take up the feature in the upcoming months, we'll update it on our product roadmap.



In the meantime, it would be great if you could answer a few questions for us: 


* What kind of SaaS apps you wish to add to asset tracking? 

* How do you handle the situation at present?


This will be of great help to us. 


Regards, 

Karthik Pasupathy

Freshservice

 

Hi Karthik,


Specifically, we are looking at anything from NetSuite to Wrike to a new cloud-based phone system. Our environment is almost entirely in the Cloud. 


Currently - I created a sub-group under Peripherals entitled Software and am manually adding user licences via bulk import for tracking.



Thanks,

BH

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