Making Solutions Available to Certain Unrelated Individuals
M
Missy Burke
started a topic
3 months ago
As we increase the number of published Solutions, there are more scenarios where I want certain unrelated individuals to have access to certain Solutions articles. For example, we have about 6 people of varying departments who utilize an online conference call service. I don't want all my users to have access to this article, just those 6 individuals. I can't use Requester Groups because there isn't a criteria that those 6 all have in common.
If possible, provide a way for individual users to be assigned visibility to Solutions, or create a new Group Type and allow that group to be assigned visibility to Solutions.
Missy Burke
As we increase the number of published Solutions, there are more scenarios where I want certain unrelated individuals to have access to certain Solutions articles. For example, we have about 6 people of varying departments who utilize an online conference call service. I don't want all my users to have access to this article, just those 6 individuals. I can't use Requester Groups because there isn't a criteria that those 6 all have in common.
If possible, provide a way for individual users to be assigned visibility to Solutions, or create a new Group Type and allow that group to be assigned visibility to Solutions.