webinarAttend our Q3 feature roundup webinar on November 21, 2019 Save your Seat

Start a new topic

Tickets I'm Watching view cannot be filtered

The "Tickets I'm Watching" default view does not allow for sorting or filtering in any capacity. This is problematic because they only appear chronologically based on ticket creation date (i.e. in ticket # order). As a result, I must scroll through the tickets to find those that are still outstanding (the most common scenario I end up watching a ticket is because we are waiting on a third party resolution that takes significantly longer to resolve).

5 people like this idea

We would like to see this feature as well, since there are items we are waiting for as well.

we are missing this feature as well.

We also noticed that tickets that are closed are still being watched as well.

Login or Signup to post a comment
JS Bin