since day one, all the emails I forward to the support inbox are marked as spam.
Is there a way to avoid this?
Can you check if your email address is listed as a deleted contact in the helpdesk? By default, all emails from the deleted contact will get moved to the spam folder in Freshdesk.
Hi, I have the same problem. All of my emails I send out of Freshsales are going to spam. Where can I find the 'deleted' contacts to check if it is the same issue as reported in this thread.