When users are entering tickets they don't have a way to pick names to add to the CC List of the ticket. This would be nice to have so they don't have to go figure out what the email address is for adding a CC.
When an admin does it they can, but when an end user does they can't.
Greg Zygadlo
When users are entering tickets they don't have a way to pick names to add to the CC List of the ticket. This would be nice to have so they don't have to go figure out what the email address is for adding a CC.
When an admin does it they can, but when an end user does they can't.
4 people like this idea