Would love to see a Zoom intergration similar to the teamview intergration where we could start a meeting directly from the freshservice UI
100% Agree, we used to use Team Viewer and have replaced it with ZOOM, much slicker, easier to use, client has to do no install... Integration of ZOOM into the system to be able to VC and remote control would be brilliant...
Hi George, David
You can now integrate Zoom with Freshservice where you can generate a session directly from the ticket details page. Additionally, post the meeting, you can choose to add the recording link in a note for further perusal. You can install the zoom app from our marketplace here.