Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

Start a new topic

Add Projects to Support Portal

It would be amazing if you could add contacts to a project and then they'd be able to view/comment on that project and associated tasks in the Support Portal. Even if it was just view permissions (no ability to comment) that would be helpful.

4 people like this idea
1 Comment

Definitely a needed feature. Then we could ditch our Teamwork account and upgrade FreshService to use projects in our service desk.


1 person likes this
Login or Signup to post a comment