Freshservice is the fastest-growing ITSM vendor - Gartner 2020 Magic Quadrant. Learn More

Start a new topic

Ability to add time for Tasks from 'My Tasks' window

 I can view all my tasks under 'My Tasks' section within my Freshservice dashboard. 


Once i have completed my tasks then i can update the status of the task for e.g,  'completed'. But if i need to add the amount of time I spend on completing the task then i need to go back to the ticket to do it. It would be very nice if i had the opportunity to add the time spend from the 'My Tasks' section itself. 


If we are able to implement this feature then once i add time then it should automatically update the time in the original ticket for which the task was associated too. 


3 people like this idea
We also think such functionality would be great

 


1 person likes this

I agree this would be awesome!

Login or Signup to post a comment