I can view all my tasks under 'My Tasks' section within my Freshservice dashboard.
Once i have completed my tasks then i can update the status of the task for e.g, 'completed'. But if i need to add the amount of time I spend on completing the task then i need to go back to the ticket to do it. It would be very nice if i had the opportunity to add the time spend from the 'My Tasks' section itself.
If we are able to implement this feature then once i add time then it should automatically update the time in the original ticket for which the task was associated too.
I agree this would be awesome!