Receiving notifications at the right time helps a great deal in keeping track of the tickets, approval requests, etc. The Notification Center in Freshservice allows you to configure and manage in-app and desktop notifications.
With Notification Center, you can:
- Enable/Disable desktop notifications
- Configure notification preferences
- Manage sounds for desktop notifications.
To know more about Notification Center, click here.
What does this mean?
You will have complete control on what needs to be displayed as an in-app notification.
Include options to be notified of Tasks also ...
I just checked the Settings > Notifications in my mobile app and see no options for Task notifications there either. Please add to my request above.