Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

Start a new topic

Re-arrange Tasks

Currently, tasks are ordered by their 'creation date' and 'Last Updated Date. This makes it unlogical for a user. Most users will complete their tasks in order of their 'Due Date'. A nice to have would even be to re-arrange them by dragging them in a correct order or so.

The screenshot below gives an example


Possible solution: Tasks should be made re-arrangeable by dragging.


Tasks should be shown due to their Due date,

I have been trying to get Freshservice to fix this for several months now. I still have a ticket open.

2 people like this

How has this not been implemented yet?

@paul It has been implemented. The below demonstrates myself reordering tasks with the time view, and they obey the same top-down order.


Login or Signup to post a comment