You now have revamped ‘Activities’ module that captures all entities within ticket details page in a detailed and structured manner. In addition to earlier version, you will now have:
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What does this mean?
b) Having a log of activities on a ticket for any auditing purpose
Looking great! Now we just need this same enhancement and detail applied to the CI activity logs.
Absolutely, Jeremy. The plan is to enhance the Activity logs across the entire product, including admin level activity.
Any idea when this change will be available (The Asset part)
When will Freshservice be able to stream these event streams to us? I need to consume them using AWS Kinesis to integrate them with a larger data project.
when will this feature be available for all the modules of fresh? after releasing it for incidents and service request and getting used on the extended level of activity logging i am really starting to miss this feature in problem and change.
All Admin change/update activity would be very useful for us to have visibility of.