Team Huddle : freshservice

Karim Khalil

started a topic over 2 years ago

Can we have this please? I'm super down for built-in chat that keeps conversations organized by ticket.

https://freshdesk.com/team-huddle

Deepika Selvaraj Rajendran Selvaraj

said over 2 years ago

Hello Karim,

Can you share specific use cases to help me understand your requirements better? Happy to get on a quick call to discuss this in detail, whenever you're available.

Deepikaa

Freshservice Product Management

Mohana Sidhaarth V N

said about 2 years ago

Hello,

Team Huddle is now available in Freshservice. More info here.

Best,

Sid

C

Craig Payne

said about 2 years ago

We've realised this too Simon. Seemingly, the updates are only if you are included in the @s for a comment (or @huddle can be used for everyone in the conversation already). Having to manually add this for ever comment doesn't quite seem as intended.