We'd like Dynamic Fields to be available in Service Catalogue Items.
Any news on when you are planning to implement this. I can see you have done it for TICKET, but when is it going to be available for Service Catalogue.
We have a requirement to make different selections base on the previous selection.
If someone picked Department Name 1, then we want them to select from Team A, Team B or Team C.
If someone picks Department Name 2, then we want them to select from Team D, Team E or Team F
Totally agree with this, we need to have the Dynamic Sections in the service catalog.
Do we have any news about this?
@Mike - for the use case you mentioned, will the Dependent fields functionality work?
Let me know if this helps.
@Joe, This one is the dependent fields which you have to add two dependant dropboxes based on the first one, but the dynamic section is based on a choice in a dropbox, you can add a whole section of (text fields, date, any field)
@Joseph - as Ebram stated.
Got it. We are working on this. :)
We also would like to have this function. Any news on that?
The last update is 10 months old.
We plan to introduce dynamic sections to Service Catalog items soon. The functionality will be similar to what we already have on ticket form configurations. Admins will be able to configure to hide/show fields based on drop-down option selection. This will apply to the custom fields section of the service catalog item configuration.
I'll keep this thread posted with updates on this feature as we start the development. Here's a sneak peek at the design screen. Happy to gather your feedback -
Product @ Freshservice