Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

Start a new topic

Automatically show latest 2 notes when viewing a Change

I would like the system to automatically show the latest 2 notes when viewing a change as at the minute we use these to add important details/updates regarding the change and these are easily missed. Maybe this could be done with a Freshplug?


In addition, I would like any screenshots pasted into the Change notes to remain and not be stripped out.

Login or Signup to post a comment